Medical Records Clerk

NORTHSHORE HEALTH CENTERS • Chesterton, IN

7d • Onsite

About The Position

The Medical Records Clerk is responsible for maintaining the integrity of all patient medical records, which includes prompt scanning/filing/handling/processing of all patient related documents and patient records, while maintaining patient confidentiality according to HIPAA guidelines, and NorthShore’s Information Security Policies.

Requirements

• Must be at least 18 years of age
• Must have reliable transportation
• Digital literacy
• Ability to analyze situations and solve problems at strategic and tactical levels
• Excellent interpersonal and customer service skills
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Practiced at organization and planning
• Employ Critical thinking and problem solving
• Maintains composure and operates with emotional intelligence
• Ethical reasoning and decision-making
• Strong attention to detail
• Receptive and responsive to feedback
• Excellent verbal and written communication skills
• Time management, prioritization, and sense of urgency
• Proficient with Microsoft Office Suite or related software

Nice To Haves

• Bi-lingual preferred
• One year of experience working within a healthcare setting.
• Bachelor’s degree in business, or healthcare related studies

Responsibilities

• Ensures that all chart requests for transfer of records are completed in a timely manner with the appropriate release of information documentation.
• Processes all medical records request by patients/staff/third parties by copying medical records for release of information while ensuring the safety and confidentiality of all records.
• Scans documentation, laboratory, radiology reports, etc. into each patient’s electronic chart within 24 hours of receipt of each document.
• Ensures that all faxes are removed from the fax machine and processed in a timely manner, then placed in a secure area or in the shred container in order to maintain patient confidentiality.
• Reports to Medical Records Manager when supplies are low in the department, to help ensure an appropriate level of supplies and other materials are maintained at all times.
• Maintains confidentiality of all current and former patient medical records in accordance with NorthShore’s Information Security policies, HIPAA confidentiality requirements, and any/all other confidentiality regulations of all other governing regulatory agencies.
• Ensures that records are sent in a timely manner, as needed, during scheduled rotating on-call shift.
• Attends mandatory staff meetings and medical records department meetings as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED