Medical Records Clerk

UROLOGY CLINICS OF NORTH TEXAS PLLC•Dallas, TX
•Onsite

About The Position

The Medical Records Clerk maintains patient records, distributes reports to physicians in a timely manner, logs test results, handles prescription requests received by fax, and completes records requests. The employee is expected to assist patients, coworkers, and physicians as needed. Work is performed according to established procedures and involves independent judgment and discretion. The clerk analyzes patient questions or complaints and determines an appropriate course of action. The role also requires maintaining a basic understanding of urology-related conditions, diseases, and procedures; communicating effectively with patients and coworkers; and building positive working relationships with colleagues, physicians, employees, and other healthcare providers to support quality healthcare delivery.

Requirements

  • High school diploma or equivalent.
  • Interpersonal, verbal communication, and written communication skills to communicate effectively with physicians, Medical Assistants, patients, coworkers, hospital staff, and others.
  • Maintain a professional appearance and demeanor.
  • Ability to multitask and pay close attention to detail.
  • Knowledge of medical office methods and procedures.
  • Basic computer skills and understanding of the practice’s computer system, including EMR/PM/Scheduling.
  • Knowledge of the Orders Database.
  • Basic understanding of urology-related conditions, diseases, and procedures.

Responsibilities

  • Sort incoming faxes and distribute them to the appropriate physician and/or Medical Assistant.
  • Scan reports, consents, and progress notes into patient charts and notify the physician to sign off on the items.
  • Download CT and pathology reports and enter them into the Orders Database.
  • Retrieve reports requested by physicians or Medical Assistants.
  • Handle prescription requests received by fax and complete records requests.
  • Perform special projects as assigned by the Administrator or other members of management.
  • Analyze patient questions and/or complaints and determine an appropriate course of action.
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