In-Office Medical Records Clerk

All About Home Care•Houston, TX

1d•Onsite

About The Position

All About Home Care, Inc., a 5-star CMS-rated skilled home health company serving the Greater Houston area, is seeking an in-office Medical Records Clerk to support its team in delivering quality care and services. The company provides skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides, and medical social work. Since 2004, its mission has been to provide patients with comfortable, dignified service through the expertise of professional and dedicated staff. The Medical Records Clerk performs reception and administrative duties, handles faxed information and requested documents, protects the confidentiality of protected health information, and helps maintain office equipment and hospital logs. The role may also assist with patient eligibility, coordination with providers and families, patient data entry, visit scheduling, authorization requests, marketing and admission materials, hospitalized-patient status requests, and other office tasks. The position is in-office in the Greater Houston area and pays $13.00–$16.00 per hour.

Requirements

High school graduate.
0–1 year of experience in a skilled home health office setting.
Able to type and computer literate.
Organized and task focused.

Nice To Haves

Home health office experience preferred.
WellSky/Kinnser software experience preferred.
Spanish speaking preferred.

Responsibilities

Conduct oneself professionally and courteously.
Serve as receptionist and allow only authorized personnel beyond the reception area.
Answer the telephone and receive messages in a pleasant, professional manner.
Receive and submit faxed information, ensuring it is sent to the appropriate person.
Maintain confidentiality of all Protected Health Information.
Assist in producing and completing requested documents, including plans of care, and check documents for grammar and spelling.
Ensure office equipment is working and maintained.
Update hospital logs.
May check patient eligibility.
May coordinate with other providers, patients, and family members.
May enter patient data and schedule visits in Kinnser Software.
May assist with submitting authorization requests.
May prepare marketing and admission materials.
May perform patient status requests for hospitalized patients.
Direct phone calls and faxes to the correct people or departments.
May assist with other tasks requested by the office manager.
Check for HMO coverage on the first of the month for all patients.
Add new physician information to the system after collecting NPI and other information.
Perform other duties as assigned.