Medical Records Clerk

Cardiac Solutions•All, AZ

10h

About The Position

Cardiac Solutions is seeking a Medical Records Clerk to acquire and maintain the documentation required for medical records in a professional and confidential manner. The position supports a cardiology practice by processing, indexing, verifying, and distributing records and by coordinating with patients, physicians, other medical facilities, and internal departments. The clerk also responds to patient communications, supports appointment preparation, and handles related records and fax workflows.

Requirements

At least one year of experience in a medical office or healthcare field; experience in a medical records position is preferred.
Knowledge of Microsoft Office products.
Knowledge of HIPAA regulations.
Ability to prioritize work assignments.
Skill in using computer software.
Ability to maintain confidentiality and professionalism.
Ability to work effectively with others.
Excellent verbal and written communication skills.
Excellent customer service skills.

Nice To Haves

Medical terminology knowledge.
Experience using electronic medical record programs.
Medical records experience.

Responsibilities

Prepare physician and clinic schedules three days in advance.
Scan, index, and verify medical records.
Send second requests by fax for next-day appointments.
Answer overflow calls and rotate through the Release of Information desk.
Activate patients in the Patient Portal, check messages, and answer patient questions.
Process the Not-In-System folder in FaxCom daily.
Check Hybrid fax throughout the day and resend unsent faxes.
Add new referring physicians and APPs to the Service Provider database, notify Billing, and add electronic addresses in the portal.
Complete Outlook emails and EMR flags throughout the day.
Acquire records and documents for patient charts by contacting other medical facilities by telephone, fax, or in person.
Print add-on reports at 8:00 a.m., 11:30 a.m., 1:30 p.m., 3:00 p.m., and 4:15 p.m.; email Medical Records staff if a report is run before 4:15 p.m.
Retrieve the medical records box from the Front Office and the Physician's outbox from the Physician's room, and distribute the outbox to appropriate staff.
Check and respond to phone and online Patient Portal messages.
Review, stamp, and distribute mail to appropriate departments.
Process P2P printouts and index notes to patient charts.
Check and process Link Logic errors/DTS throughout the day, communicating with the appropriate manager for assistance.
Move records in FaxCom folders, including MedRecords, Records Release, and Referrals, and index the To Index folder.
Obtain or verify orders with physicians for Front Office staff.
Run the Records Release report daily between all offices.
Perform other duties as assigned based on organizational needs and within the scope of the position.

Benefits

Competitive wages.
Uniform/scrub allowance.
Seven company-paid holidays.
Employee medical coverage option as low as $25 per paycheck.
Dental and vision coverage.
Supplemental coverage options including Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, and Accidental coverage.
401(k) retirement plan.
Paid time off.
Paid sick time.
Employee assistance and discount programs.