In-Office Medical Records Clerk

All About Home Care•Houston, TX

2d•$13 - $16•Onsite

About The Position

All About Home Care, Inc., a 5-star CMS-rated skilled home health company, is seeking an in-office Medical Records Clerk in the Greater Houston area to support its team in delivering quality care and services. The company has provided skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide services, and medical social work since 2004, with a mission to provide patients comfortable and dignified service through the expertise of its professional staff. The clerk supports office operations and patient care administration, including reception, telephone and fax handling, document preparation, records confidentiality, and upkeep of office equipment. The role may also assist with patient eligibility, data entry, visit scheduling, authorizations, marketing and admission materials, patient status requests, and other office tasks as assigned.

Requirements

High school graduate.
0–1 year of experience in a skilled home health office setting.
Able to type and computer literate.
Organized and task-focused.

Nice To Haves

Home health office experience preferred.
WellSky/Kinnser software experience preferred.
Spanish speaking preferred.

Responsibilities

Conduct oneself in a professional and courteous manner.
Serve as receptionist and allow only authorized personnel beyond the reception area.
Answer the telephone and receive messages in a pleasant and professional manner.
Receive and submit faxed information, ensuring it is directed to the appropriate person.
Maintain the confidentiality of all Protected Health Information.
Assist in producing and completing requested documents, including plans of care, and ensure documents are grammatically correct and spelled correctly.
Ensure office equipment is working and maintained.
Update hospital logs.
May check patient eligibility.
May coordinate with other providers, patients, and family members.
May enter patient data.
May schedule visits in Kinnser Software.
May assist with submitting authorization requests.
May prepare marketing and admission materials.
May perform patient status requests for hospitalized patients.
May direct phone calls and faxes to the correct people or departments.
May assist with other tasks requested by the office manager.
Check HMO coverage for all patients on the first of each month.
Add new physician information to the system after collecting NPI and other information.
Perform other duties as assigned.