Medical Records Clerk - Preadmission Testing
About The Position
The Medical Records Clerk manages patient health files, maintains strict confidentiality, and provides excellent customer service to internal and external stakeholders. The role is in Pre-Admission Services and works a day shift, Monday through Friday, from 8:00 a.m. to 4:30 p.m. The position may involve access to sensitive information, including HIPAA-protected health information. Access and disclosure must be limited to the minimum necessary to perform assigned duties, and reasonable efforts must be made to protect information from unauthorized access or modification in accordance with Albany Med Health System policies and standards.
Requirements
- High school diploma or GED required.
- Medical terminology proficiency at a low level.
- Computer skills at a medium level.
- Equivalent combinations of relevant education and experience may be substituted as appropriate.
Nice To Haves
- Associate's degree preferred.
- One to three years of medical office experience preferred.
Responsibilities
- Request medical records from patients, providers, and healthcare institutions.
- Prepare copies of records when presented with properly completed medical release forms.
- Organize and evaluate records for completeness and accuracy.
- Upload all patient records into the EMR system.
- Run queries in the EMR system to follow up on requested medical records.
- Follow up on medical records that have not been received within one week of the request.
- Greet and assist visitors courteously.
- Answer phones courteously.
- Ensure patient records are kept strictly confidential and handle sensitive information in accordance with applicable policies and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
