Medical Record Clerk

La Colonia Medical CenterHialeah, FL
Onsite

About The Position

La Colonia Medical Center is seeking a Medical Records Clerk responsible for processing all medical records request through prompt and courteous service in a fast-paced, high volume, customer focused environment. The Medical Records Clerk are also responsible for ensuring accuracy and safeguarding patient’s right to privacy by adhering to company policy and HIPAA regulations.

Requirements

  • High School Diploma or Equivalent Certificate.
  • Six months to one year of related experience.
  • Ability to work in a fast-paced environment.
  • Must be able to work with computers and thorough knowledge of Microsoft Office.
  • Outstanding communication skills - verbal and written.
  • Must be fluent in spoken and written English/Spanish.
  • Excellent verbal and interpersonal communication to deliver a pleasant patient experience.
  • Must be able to pass a drug test and background screening.

Nice To Haves

  • Prior HIPAA Knowledge and medical terminology, preferred.

Responsibilities

  • Review Release of Information requests for validity according to applicable state or federal statutes.
  • Meet with new patients to obtain necessary signatures to request medical records prior to their medical appointment.
  • Gather patients’ medical records and retrieves other medical documentation as requested.
  • Properly document the medical records requests and the status of the requests in the system.
  • Complete release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly.
  • Copies the appropriate documentation for the requested records.
  • Record keeping of information that is being sent to the requesters.
  • Maintain confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal.
  • Demonstrate effective telephone etiquette and customer service skills by providing appropriate information to callers.
  • Perform other duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • Paid Time Off
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