Record Specialist
About The Position
The Record Specialist’s purpose at Gemini is to effectively receive and enter orders, obtain necessary records, and process them for handoff to our primary clients. This role requires a professional demeanor when interacting with various parties including medical facilities, employers, insurance companies, and attorneys. The Specialist will also research and validate key components for generating subpoenas and record authorizations. Additionally, the Specialist will coordinate and prioritize daily record uploads, review final products before client delivery, and may handle equipment, supply inventory, and customer service matters. As a member of the Civil department, the Record Specialist is a detail-oriented, organized, conscientious, and communicative contributor. Location: Salinas, Ca Schedule: Monday-Friday, 8:00am-5:00pm Onsite for the first 90 days, can transition to Hybrid-Remote, 3 days a week in office Compensation: $19.23-$23.56 Per Hour The pay range for this role is $19.23-$23.56. Starting pay for new hires is typically within the lower third of the range: $19.23-$20.67. Exceptions may be made based on factors such as education, specialized skills, or significant relevant experience.
Requirements
- High School diploma or equivalent required
- Advanced time management and organizational skills
- Strong verbal and written communication skills
- Ability to handle a high volume of work and function in a fast-paced environment, on deadline
- Self-motivated and directed, with keen attention to detail
- Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
- Clean driving record
- Experience working in an office setting
- Exceptional teamwork
- Lifting, bending, standing, climbing or walking while carrying out assigned duties
- Lift, push, pull up to 25lbs
- Sitting for at least one hour at a time (total: 4-6 hours/day)
- Keyboarding for extended periods of time (total: 4-6 hours/day)
- Using a phone with or without a headset for extended periods (total: 4-6 hours/day)
- Driving for extended periods of time, up to 1-2 hours in a day and up to 25-50 miles per day
Nice To Haves
- 1-2 years of experience in administration, medical office, or legal office preferred, but not required
- Experience with Adobe preferred, but not required
Responsibilities
- Process various subpoena types, ensuring accuracy and completeness
- Perform order verification through Google searches, proprietary case management software, previous orders, etc.
- Confirm receipt of Subpoenas by contacting appropriate entities and conducting research
- Utilize all means available to ensure records are received in a timely manner
- Schedule process servers to retrieve records
- Review invoices and process for payment
- Amend subpoenas and request by authorizations
- Assess requests and records received by Gemini to ensure accuracy and completeness before shipping a finalized product to clients
- Identify when records received are incomplete or have errors and follow up with external facilities until orders are fulfilled
- Manually sort, review, and post finalized product before sending outgoing correspondence
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
