Medical Records Clerk (Bilingual)
About The Position
Provides critical support to staff in the medical clinic by supplying accurate and timely maintenance, retrieval, and distribution of patient medical records. This role involves maintaining medical record files, sorting and filing various reports and notes, pulling charts upon request, assigning medical problems for scheduled appointments, researching lost records, ensuring completeness of records, scanning RX refills, printing medical records for release of information requests, documenting patient records, and maintaining the cleanliness of the medical records area. The position also assists in developing and documenting protocols and maintaining patient confidentiality at all times.
Requirements
- High school diploma or equivalent
- Bilingual proficiency in English/Spanish required
- Previous medical office experience or background in general office work.
- Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
- Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
- Demonstrated ability to identify and solve problems.
- Excellent organization skills and commitment to accuracy.
- Able to provide innovative input into the development of the office environments and its processes.
- Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
- Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
- Learns new concepts and procedures quickly.
- Must have visual acuity and manual dexterity to interface with computer.
- Must have auditory acuity to handle phone calls.
Nice To Haves
- Graduate of an accredited medical records program preferred.
- Previous electronic medical records experience preferred.
- Additional training or experience in office procedures and medical terminology preferred.
Responsibilities
- Maintains the medical record files; sorts, files and collates information such as laboratory and pathology reports and clinic notes; files into the correct patient medical records file in the appropriate sequence and in accordance with established procedures.
- Pulls charts for designated reasons; upon request of other staff members, for messages, prescription refills, or lab reports.
- Assigns medical problems as priority for scheduled appointments per established procedures.
- Files and retrieves medical records in accordance with established filing system and predetermined priorities; researches lost or missing records in accordance with established procedures.
- Examines patient medical records for completeness and ensures all required information is included; refers to supervisor for any noted deficiencies.
- Scans RX refills into telephone encounters; ensures the correct pharmacy and providers are listed; assigns telephone encounter to the correct triage nurse for the provider.
- Prints medical records in order of receiving for Release of Information requests: doctors’ offices, patients, lawyers, insurance companies, etc.
- Maintains excel spreadsheet documenting charges (if applicable).
- Documents patient records appropriately.
- Maintains cleanliness and orderliness of the medical records area.
- Assists in the development and documentation of protocols related to his or her job functions.
- Maintains patient confidentiality at all times.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
