Mediacl records /HIMS

CenterWell • Smyrna, TN

35d • $39,000 - $49,400 • Onsite

About The Position

The Medical Records Clerk 2 assembles and maintains patients' health information in medical records and charts. The Medical Records Clerk 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Medical Records Clerk 2 ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. This position is a cross-train position; candidates will need to work in Referrals and Medical Records.

Requirements

• Less than 3 years working knowledge of computers, or a demonstrated technical aptitude
• Professional appearance and attitude
• Demonstrated organizational skills
• Proficiency in Microsoft Office Word and Excel
• A valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• An ability to quickly learn new systems
• Excellent communication skills, both verbal and written
• Ability to travel locally (potentially overnight occasionally)
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Willing to travel to Market facilities
• Willing to work in referrals
• Able to work in a high-volume call queue

Nice To Haves

• Prior authorization experiences
• Previous healthcare or health insurance experience
• Familiarity with medical terminology and/or ICD-9 codes

Responsibilities

• Assemble and maintain patients' health information in medical records and charts.
• Ensure all forms are properly identified, completed, and signed.
• Enter all necessary information into the system.
• Communicate with physicians and staff to clarify diagnoses or get additional information.
• Assign a code to each diagnosis and procedure.
• Be cross-trained in Referrals and able to process referrals accurately and timely.
• Send and request medical records as needed and follow up on outstanding requests.
• Remain actively working the Referral queues throughout the day to support the needs of the market.
• When a Referral team member is out, provide coverage by working all Referral buckets assigned to that team member to help prevent backlogs.
• When a HIMS team member is out, provide coverage for all HIMS responsibilities/buckets assigned to that team member.
• Be prepared to shift between HIMS duties and Referral queue support based on staffing, workload, and market needs.
• Take ownership of assigned work, communicate concerns or barriers, and help ensure work continues to move efficiently during team member absences.

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed