HIMS Technician

Banner Health•Crestview, FL
•Onsite

About The Position

The HIMS Technician maintains and preserves confidential electronic health records and performs a variety of health information management functions, including release of information, record completion, transcription coordination, document imaging, and providing information and services to physicians and staff. The role may analyze electronic medical records for quantitative and qualitative completion in accordance with facility medical staff rules and regulations, company policy, and applicable state, federal, and other regulatory requirements. The technician supports day-shift document imaging, continuity of care, and the integrity of patient health records. Work includes reconciling medical record activity, maintaining records in centralized locations, retrieving charts, scanning, indexing, validating, and conducting quality control of electronic medical record documents. The position works under regular supervision using defined processes and applies learned expertise in regulations and medical record requirements to solve problems. The schedule is Monday through Friday, 32 hours per week, on the day shift.

Requirements

  • Knowledge of health information practices and principles, demonstrated by one or more years of post-high-school education in medical records and information systems, or a high school diploma/GED or equivalent working knowledge, or one or more years of experience working with medical records and/or health information management.
  • Ability to communicate effectively orally and in writing.
  • Ability to inspect, read, and analyze written material.
  • Ability to manage multiple tasks and organize and prioritize work.
  • Good judgment, initiative, problem-solving abilities, and effective teamwork skills.
  • Strong technical skills using software applications and databases.
  • Strong organizational and interpersonal skills.
  • Knowledge of and proficiency in accessing and using applicable EHR systems and other HIMS department applications.

Nice To Haves

  • Current enrollment in a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) program.
  • Background in medical terminology for the assigned area.
  • Additional related education and/or experience.

Responsibilities

  • Conduct routine releases of health information in accordance with company policy and state and federal laws.
  • Review and analyze health information using electronic health record tools for provider completion and record deficiencies, following applicable regulatory requirements, medical staff rules, and HIMS standards.
  • Accurately maintain data related to deficiencies in the electronic medical record.
  • Provide customer service and assistance with HIMS functions to patients, vendors, providers, ancillary staff, and other departments, including in person, by telephone, and by email.
  • Coordinate birth registrations with state recording processes.
  • Perform document imaging, including scanning, quality control, and validation, to ensure images are uploaded to the correct electronic health record visit and meet defined productivity standards.
  • Conduct current and retrospective reviews of scanned documents as needed through the certification process to maintain record integrity and completeness and meet productivity standards.
  • Assist with basic transcription issues and requests.
  • Provide training for Dragon/voice recognition applications.
  • Assist patients with portal enrollment.
  • Perform merges and combines in the electronic health record.
  • Answer telephones and perform other duties assigned by HIMS leadership.
  • Reconcile medical record activity, maintain records in centralized locations, and retrieve charts.
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