Medical Receptionist

Mercy Medical Center • Ellicott City, MD

7d • Onsite

About The Position

Mercy Medical Center is hiring a Medical Receptionist for its Ellicott City location. The role supports a positive patient experience by greeting and registering patients and serving as the first point of contact when patients schedule appointments or arrive at the office. The Medical Receptionist handles front desk operations, including patient scheduling, phone calls, medical-record scanning, triage of patient calls, insurance information and benefit verification, charge entry, and payment posting.

Requirements

• High school diploma or GED.

Responsibilities

• Greet and register patients arriving at the practice.
• Schedule patients.
• Answer phones.
• Scan medical records.
• Triage patient phone calls for severity and importance.
• Collect insurance information and verify benefits.
• Perform charge entry and payment posting.
• Handle front desk operations.

Benefits

• Competitive health, prescription, vision, and dental benefits, plus a wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid time off and company-paid holidays.
• Reimbursement for tuition, books, and fees.
• Mental health resources and other employee wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED