Medical Receptionist - Urgent Care

Trinity Health • Naugatuck, CT

4d • Onsite

About The Position

The Medical Receptionist supports the Urgent Care team and helps provide a welcoming, patient-centered experience from the first phone call through the end of each visit. The role involves using physician billing software, maintaining accurate patient records, coordinating schedules and appointments, and handling front-desk communications and payments. The receptionist also supports clinical and administrative teams as needed. This is a full-time position at 58 Maple Street, Naugatuck, Connecticut, with rotating day shifts, 40 hours per week, and work every other weekend.

Requirements

• High school diploma or equivalent.
• Strong communication, multitasking, and organizational skills.
• Friendly, professional demeanor and a team-first attitude.

Nice To Haves

• Experience in a medical office or billing department.
• Familiarity with medical terminology and patient billing.

Responsibilities

• Provide a positive, patient-centered experience from the first phone call through the end of the visit.
• Learn and navigate physician billing software.
• Enter patient data accurately and maintain up-to-date records.
• Manage physician schedules and coordinate appointments.
• Answer incoming calls, verify insurance, and collect co-pays.
• Support clinical and administrative teams as needed.

Benefits

• Benefits effective Day 1.
• Competitive pay.
• Career growth and advancement opportunities.
• Diverse and inclusive culture.
• Patient-first environment.
• Medical, dental, prescription drug, and vision coverage.
• Retirement savings program with employer match.
• Time off, which may include paid time off, vacation, sick time, and holidays.
• Tuition reimbursement and professional development opportunities.
• Basic and supplemental life and AD&D insurance.
• Well-being initiative.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED