Medical Receptionist - Urgent Care Oxford

Trinity Health • Oxford, AL

1d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and visitors. The role helps create a positive patient experience while supporting efficient office operations and exceptional patient care. The receptionist works with providers and clinical staff to support a smooth patient experience.

The position requires a high school diploma or GED, or a valid high school work permit for applicants ages 15–17. Coursework in insurance or billing, medical practice education, or related seminars is preferred but not required. No credentials or licensure are required. One to two years of experience in a medical or physician office or customer service environment is preferred.

The position is full-time with a rotating shift. The organization offers day-one benefits for eligible team members, opportunities for career growth and professional development, and a supportive, team-oriented workplace. Trinity Health IHA Medical Group describes itself as a mission-driven organization serving communities across Southeast Michigan and is an Equal Opportunity Employer.

Requirements

• High school diploma or GED, or ages 15–17 with a valid work permit from their high school.
• No credentials or licensure are required.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars.
• One to two years of experience in a medical or physician office or customer service environment.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED