Medical Receptionist - Pediatric Urgent Care Clinic

MultiCare Health System • Olympia, WA

2d • $22 - $31 • Onsite

About The Position

The Medical Receptionist is the first in-person point of contact for patients at the medical practice and performs front-office duties assigned by the clinic. Responsibilities may include greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level position requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The role interacts with patients, families, coworkers, physicians, and the general public.

This per diem position primarily supports the Pediatric Urgent Care Clinic in Olympia, with the opportunity to pick up additional shifts at the Pediatric Urgent Care Clinics in Gig Harbor and Tacoma. The listed FTE is 0.01, with a variable shift and schedule.

Requirements

• At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
• Customer service experience.
• A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may substitute for experience.

Nice To Haves

• Post-high-school office procedures.

Responsibilities

• Greet patients and assist patients and families.
• Answer phones and direct calls.
• Schedule appointments and perform patient registration.
• Perform charge entry and payment posting.
• Complete batch balancing and cash reconciliation or balancing.
• Operate basic office equipment.

Benefits

• Competitive salary
• Medical benefits
• Dental benefits
• Retirement benefits
• Paid time off
• Continuing education
• Leadership development
• Advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed