Medical Receptionist - Psychiatry

Cook Children's Health Care System • Fort Worth, TX

2d • Onsite

About The Position

The Medical Receptionist in Psychiatry greets patients and creates a friendly, positive intake and checkout experience for each visit. The role requires excellent communication skills and the ability to adapt to changes in staffing levels and patient volumes. The receptionist maintains patient flow and handles phone calls, scheduling, registration, billing, and payment collection for clinic patients while following applicable policies and procedures. The receptionist is expected to learn and understand a range of insurance plans and medical terminology.

Requirements

• High school graduate or equivalent.
• Customer service experience.
• Good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and provide a friendly, positive intake and checkout experience.
• Maintain patient flow and adapt to changing staffing levels and patient volumes.
• Answer phones promptly and courteously.
• Schedule and register clinic patients.
• Perform billing and payment collection activities for clinic patients.
• Follow applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED