Medical Receptionist (Part Time)- Annapolis, MD

Anne Arundel Dermatology•Annapolis, MD
•Onsite

About The Position

Anne Arundel Dermatology is hiring a Front Desk Receptionist for its outpatient dermatology practice in Annapolis, Maryland. The role supports daily administrative operations and helps create a positive patient experience through patient check-in and check-out, scheduling, payment collection, insurance information, and accurate patient records. The required schedule is Monday, Wednesday, and Thursday, 8:00 a.m. to 4:00 p.m. The pay range is $18–$22 per hour, depending on experience. The practice describes its mission as providing high-quality, full-spectrum medical, surgical, and esthetic skin care. It offers new associates hands-on training and long-term career growth opportunities, and emphasizes continual training and education for physicians and staff. The organization has more than 300 clinicians and over 110 locations in seven states. Benefits are offered to employees working 30 or more hours per week. The position may require travel to nearby practice locations to provide coverage as needed.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in a customer-facing or customer service role.
  • Excellent customer service and communication skills.
  • Strong attention to detail, organization, and time management.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Knowledge of HIPAA standards.
  • Ability to work effectively independently and as part of a team.
  • Flexibility to travel to and provide coverage at nearby practice locations as needed.
  • Physical ability to sit, stand, stoop, reach, operate a keyboard, and lift and carry up to 30 pounds.
  • Correctable vision to 20/20 and hearing within a normal range for telephone contacts.

Nice To Haves

  • Experience using electronic medical records (EMR/EHR).
  • 1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
  • Previous dermatology experience.
  • Comfort using multi-line phone systems and standard office equipment.

Responsibilities

  • Greet patients pleasantly and professionally.
  • Screen calls, schedule appointments, and coordinate referrals.
  • Take accurate and concise phone messages.
  • Enter complete patient demographic information when scheduling appointments.
  • Review patient charts to ensure required information and signatures are complete.
  • Check patients in and out.
  • Monitor patients in the reception area and communicate with them as needed.
  • Collect patient payments.
  • Update product inventory and fulfill inventory orders.
  • Run end-of-day reports and balance payment totals when assigned closing duties.
  • Distribute incoming reports and correspondence to patient charts.
  • Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
  • Treat patients with dignity, empathy, and professionalism.
  • Assist other staff as needed and perform other duties assigned by management.

Benefits

  • Medical insurance, effective the first of the month after start date, for employees working 30 or more hours per week.
  • Dental insurance, effective the first of the month after start date, for employees working 30 or more hours per week.
  • Vision insurance, effective the first of the month after start date, for employees working 30 or more hours per week.
  • Short-term disability, effective the first of the month following date of hire, for employees working 30 or more hours per week.
  • Long-term disability, effective the first of the month following date of hire, for employees working 30 or more hours per week.
  • Voluntary life insurance for employees, spouses, and children, effective the first of the month following date of hire, for employees working 30 or more hours per week.
  • Critical Illness coverage, effective the first of the month following date of hire, for employees working 30 or more hours per week.
  • Hospital Indemnity coverage, effective the first of the month following date of hire, for employees working 30 or more hours per week.
  • Company-provided Basic Life/AD&D insurance.
  • Paid time off.
  • Paid holidays.
  • Retirement savings account.
  • Employee discount on cosmetic services and products.
  • Hands-on training and long-term career growth opportunities.
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