About The Position

This position performs a range of tasks focused on supporting the clinical encounter, including greeting and registering patients, expediting visits, scheduling, telephone triage, EHR work-list management, chart preparation and maintenance, filing, rooming patients, surgery scheduling, and pre-authorization or pre-certification. The role maintains positive relationships with patients, family members, visitors, and fellow employees. The Medical Receptionist provides clinical, technical, and clerical support for scheduling procedures within the clinic and coordinates procedures performed off-site. Attendance is an essential function of the job. The description presents the general nature and level of the work and is not an exhaustive list of duties, skills, or responsibilities.

Requirements

  • High school diploma or equivalent is indicated as likely formal training.
  • Experience working with the public.
  • Ability to maintain composure in fast-paced and stressful situations.
  • Pleasant attitude and neat appearance.
  • Excellent communication and telephone communication skills.
  • Computer skills or experience.
  • CPR certification.
  • Ability to move, traverse, position oneself, remain stationary, and negotiate steps for up to eight hours per day.
  • Motor coordination and complete manual dexterity.
  • Articulate speech, visual acuity, and ability to hear.

Nice To Haves

  • Medical office experience.

Responsibilities

  • Greet patients and complete registration duties.
  • Expedite patient visits and schedule appointments.
  • Perform telephone triage.
  • Manage EHR work-list tasks.
  • Prepare and maintain charts and file documents.
  • Room patients.
  • Schedule surgeries and procedures.
  • Complete pre-authorization and pre-certification tasks.
  • Provide clinical, technical, and clerical support related to scheduling procedures within the clinic.
  • Coordinate procedures performed off-site.
  • Maintain positive relationships with patients, family members, visitors, and fellow employees.
  • Maintain attendance, an essential function of the job.
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