Medical Receptionist

North Clinic • Osseo, MN

1d • Onsite

About The Position

Voyage Healthcare is seeking a highly organized and detail-oriented Front Desk Medical Receptionist to support its multi-specialty, multi-location clinics. The position provides front-desk support and exceptional customer service to patients and visitors, helping ensure a positive patient experience and smooth clinic operations. The role is full-time, Monday through Friday, with rotating shifts between 7:00 AM and 5:00 PM, including closing shifts. Travel to other clinic locations may be required as needed. The hourly pay range is $19.00–$21.75, based on relevant experience. Eligible candidates may receive a $1,000 tiered sign-on bonus paid in three installments.

Voyage Healthcare has served its communities for 70 years, has more than 200 employees, and operates four locations in the northwest Twin Cities metro. The organization describes its environment as supportive, patient-centered, collaborative, welcoming, and compassionate, with opportunities for career growth.

Requirements

• High school diploma or equivalent.
• 1–3 years of medical clinic experience.
• Proficiency with electronic medical record (EMR) systems.
• Strong customer service mindset and ability to manage fast-paced, high-volume patient calls.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff.
• Ability to perform a variety of administrative and patient-support tasks.
• Enjoy working in a fast-paced, team-oriented environment.

Responsibilities

• Greet patients and visitors in person and by phone, creating a welcoming and professional environment.
• Schedule appointments and procedures efficiently across multi-specialty, multi-location clinics to optimize provider schedules and patient satisfaction.
• Verify patient information confidentially and collect co-pays and outstanding balances.
• Schedule follow-up appointments and procedures as needed.
• Communicate with patients and families to ensure required forms are completed.
• Follow procedures and policies to maintain a safe work environment and comply with OSHA standards.
• Travel to other clinic locations to provide front-desk support as needed.
• Perform other related duties as assigned.

Benefits

• Paid time off (PTO)
• Paid holidays
• Birthday floating holiday
• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Short-term disability insurance
• Company-paid life insurance
• Retirement benefits with 401(k) match
• Education assistance
• Employee Assistance Program (EAP)
• Eligible candidates may receive a $1,000 tiered sign-on bonus paid in three installments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED