Medical Receptionist

THE CENTER FOR RHEUMATOLOGY LLP • Albany, NY

2d • $18 - $20

About The Position

The Medical Receptionist will join a busy rheumatology practice at 4 Tower Place, Albany, NY 12203. The role involves welcoming patients and providing customer service, handling calls and appointment scheduling, managing check-in and check-out tasks, verifying insurance, updating patient information, collecting copayments, and assisting with billing-related inquiries. The receptionist will communicate with providers, clinical staff, and patients while maintaining an organized, professional, and welcoming front desk. The practice offers pay of $18–$20 per hour, based on experience, health, dental, and vision insurance, and paid time off. The team is described as supportive and collaborative, and the role offers an opportunity to make a meaningful difference in patients’ lives.

Requirements

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay organized in a busy practice.
• Professional, compassionate, and patient-focused attitude.

Nice To Haves

• Previous medical receptionist or medical office experience is preferred.
• Experience with electronic medical records and medical terminology is a plus.

Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer incoming phone calls and assist patients with questions.
• Schedule appointments.
• Check patients in and out, verify insurance, and update patient information.
• Collect copayments and assist with billing-related inquiries.
• Communicate effectively with providers, clinical staff, and patients.
• Maintain an organized, professional, and welcoming front desk.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Supportive and collaborative team environment
• Opportunity to make a meaningful difference in patients’ lives

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed