Medical Receptionist - PRN

Mercy Urgent Care • Owensboro, KY

7d • Onsite

About The Position

Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. PRN shifts are available Monday through Saturday. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.

Requirements

• Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
• Strong commitment to following established clinic procedures
• Ability to follow policies and ensure compliance with healthcare standards
• Calm under pressure, able to keep composure in busy or challenging situations
• Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Nice To Haves

• Cooperative, diplomatic, and respectful professional with a passion for helping others

Responsibilities

• Greet each patient with a positive and welcoming expression and voice tone
• Ensure a smooth check-in process
• Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
• Maintain focus on patient experience and operational efficiency
• Handle phone calls and inquiries in a compassionate manner
• Assist with administrative paperwork like referrals and medical information requests

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed