Front Desk Receptionist - Bloomington Pain Clinic FT

GIBSON AREA HOSPITAL • Bloomington, IL

2d • $17 - $25 • Onsite

About The Position

The Medical Receptionist greets, instructs, directs, and schedules patients and visitors and serves as a liaison between patients and medical support staff. The role provides staff support to the physician in operating the practice computer system, including medical billing functions.

This is a full-time position at the Pain Clinic in Bloomington, Illinois, scheduled for 80 hours per pay period, Monday through Friday, 8:00 a.m. to 5:00 p.m. The work is performed in an office environment and involves frequent contact with staff, patients, and the public. Work may be stressful and may involve interactions with angry or upset people. The position has a minimum infection exposure risk and does not involve exposure to blood, body fluids, or tissue, or participation in emergency medical care or first aid.

Requirements

• High school graduation or GED.
• One year of secretarial and medical billing experience.
• Typing ability of 40 words per minute and word-processing experience.
• Familiarity with CPT and ICD-9-CM codes through education or experience, demonstrated by past performance.
• Knowledge of medical terminology and the insurance industry.
• Knowledge of grammar, spelling, and punctuation for typing correspondence.
• Skill operating a computer and photocopy machine.
• Ability to read, understand, and follow oral and written instructions.
• Ability to sort and file materials correctly using alphabetic or numeric systems.
• Ability to speak clearly and concisely.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Knowledge of medical billing and collection practices.
• Knowledge of Medicare.
• Knowledge of governmental legal and regulatory provisions related to collection activities.
• Skill with computer applications and use of a calculator.
• Ability to deal courteously with patients, coworkers, and others.
• Ability to communicate clearly.
• Ability to type on a keyboard and operate office equipment, including a calculator, telephone, copier, and dictation recorder.
• Physical ability to sit for long periods and stoop, bend, and stretch for files and supplies; occasionally lift files or paper weighing up to 30 pounds.
• Physical strength to lift 20 pounds from floor to waist, 30 pounds from 14 inches to waist, 20 pounds from waist to shoulder, and 10 pounds from shoulder overhead; carry 30 pounds for 30 feet; and push or pull 10 pounds of force for 30 feet.
• Vision correctable to 20/20 and hearing in the normal range for telephone contacts.
• Ability to view and type on computer screens for long periods.

Responsibilities

• Greet new and existing patients upon arrival.
• Answer a multi-phone system, screen and transfer calls to appropriate staff or voicemail.
• Collect copayments and patient balances and enter payments into patient accounts.
• Balance the end-of-day payment ledger.
• Schedule and reschedule patient appointments.
• Copy, file, and fax materials.
• Collect and verify patient demographic and insurance information while following HIPAA requirements.
• Enter secondary insurance payments.
• Support the physician in operating the practice computer system, including medical billing functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED