Medical Receptionist- 12hr shifts

SEMRHI•Hattiesburg, MS

8d•Onsite

About The Position

Under the direction of the Health Center Manager, the Medical Receptionist performs tasks related to developing and maintaining medical records. As a team member, the receptionist communicates and interacts appropriately with staff, patients, families, and visitors of all age groups, while being sensitive to their cultural and religious beliefs. The position requires reporting to various SeMRHI locations and floating to other clinic locations as needed to support operational needs, ensure adequate coverage, and maintain quality patient care.

Requirements

High school diploma or GED.
Basic computer and typing skills.
Some experience in a business or clerical-related field.
Knowledge of basic record keeping and filing systems.
Written and oral communication skills.
Ability to perform multiple tasks.
Positive personal attitude, including professionalism.
Ability to report to various SeMRHI locations.
Must pass a criminal background check, drug screen, and physical assessment.
Willingness to travel locally and out of state.
Ability to sit, stand, or walk for long periods of time.
Ability to routinely lift a minimum of 10 pounds.

Responsibilities

Update patient information at each visit.
Greet patients and visitors courteously.
Keep adequate supplies on hand.
Protect patient confidentiality.
Routinely check the lobby for cleanliness.
Scan charts into the system daily.
Enter and check daily charges for accuracy and make necessary corrections.
Complete end-of-day reports and check deposit slips against the activity report.
Balance the cash box each morning and afternoon.
Collect patient fees at the time of visits or arrange payment plans.
Accurately interview patients applying for the sliding scale payment plan.
Keep the work area clean and organized.
Deal with difficult patients.
Collect patient satisfaction surveys.
Assist the Manager as requested.
Fax information to other locations in a timely manner.
Give patients appointment cards for return visits and receipts for payments.
Use the computerized medical records system.
Print and mail medical records in a timely manner.
Answer the telephone, take messages, and accurately schedule appointments.
Document patient no-shows and canceled appointments in the medical record.
Accurately verify insurance.
Maintain prompt and regular attendance.
Verify timecards at the end of each pay period.
Complete required IT/Security trainings before the deadline.
Perform related work as assigned.
Float to other clinic locations as needed to support operational needs, coverage, and quality patient care.