Seasonal Medical Receptionist

Summit Health•Bellmore, NY

About The Position

This seasonal position ends on or around January 15, 2027. The Patient Service Representative (PSR) welcomes patients to CityMD, provides exemplary customer service, registers patients, and coordinates with the rest of the team to support timely patient service. The role responds to patient questions and concerns promptly and kindly, both in person and by telephone, and handles paperwork related to patient registration. The position requires sitting and standing for periods of time and heavy computer use. Pay is $18.25 per hour; compensation determinations may also consider experience and work location.

Requirements

High school degree or GED.
A happy, welcoming, can-do attitude with patients and coworkers.
Excellent verbal, written, and interpersonal communication skills.
Detail-oriented and a team player.
Computer proficiency and superior keyboarding skills (approximately 55 wpm).
Flexible and adaptable in a continuously evolving environment.
Passion for helping others in a healthcare environment.
Ability to effectively interact with physicians, patients, and other staff members.
Bilingual language skills, required or preferred depending on site location.

Nice To Haves

Experience in a high-volume or high-intensity service industry, such as hospitality, restaurants, hospitals, medical offices, or retail.

Responsibilities

Greet and welcome patients.
Organize and coordinate patient intake and other appointments.
Accurately enter and update patient information in the system.
Help patients complete paperwork when necessary.
Scan, update, and file medical records.
Answer phone calls and questions promptly and politely.
Process medical insurance information, verify patient eligibility, and address insurance questions, liaising with the Billing department as appropriate.
Handle cash and co-payments accurately and responsibly.
Provide outstanding customer service to every patient.
Inform the site manager or assistant site manager about waiting-room wait times and patient inquiries.