Medical Receptionist - Pediatric Urgent Care Clinic
About The Position
The Medical Receptionist is the first in-person point of contact for patients at the medical practice and handles assigned front-office duties. Responsibilities may include greeting patients, answering phones and directing calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level role requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. Contacts include patients, families, coworkers, physicians, and the general public.
Requirements
- Customer service experience.
- At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may substitute for experience.
Nice To Haves
- Post-high-school education in office procedures is preferred.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Schedule appointments and complete patient registration.
- Perform charge entry and payment posting.
- Complete batch balancing and cash reconciliation or balancing.
- Operate basic office equipment.
Benefits
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Continuing education, leadership development, and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
