PRN Medical Receptionist / PT Tech
About The Position
Grand Oaks Sports Medicine & Rehabilitation is seeking a professional, organized, and personable PRN Medical Receptionist in Spring, Texas. In this flexible, as-needed role, the receptionist creates a welcoming experience for patients and supports smooth front-office operations, with opportunities to assist the clinical team with back-office tasks. The role may also support physical therapists with patient care and help maintain therapy equipment and a clean clinic environment. The organization emphasizes individualized, hands-on, compassionate care, comprehensive evaluations, patient input in treatment planning, and a supportive environment for both patients and clinicians.
Requirements
- Proven experience in front-office operations or customer-service roles.
- Strong phone communication and interpersonal skills.
- Proficiency with scheduling software and Microsoft Office applications.
- Ability to manage multiple tasks simultaneously while maintaining accuracy.
- Excellent organizational and time-management skills.
- Professional demeanor and a customer-focused mindset.
- Attention to detail and ability to work independently.
- Ability to remain calm and professional under pressure.
Nice To Haves
- Familiarity with healthcare or hospitality front-office terminology.
- Experience with electronic health records (EHR) or property management systems.
Responsibilities
- Greet and check in guests or patients in a friendly and professional manner.
- Answer and direct incoming phone calls, schedule appointments, and manage inquiries.
- Maintain accurate and organized patient or guest records and databases.
- Process administrative documentation and verify insurance information as required.
- Manage appointment scheduling and coordinate with clinical or operational staff.
- Perform data entry accurately and with attention to detail.
- Handle cash transactions and maintain financial records as needed.
- Resolve customer concerns and complaints with empathy and professionalism.
- Maintain a clean, organized, and welcoming front-office environment.
- Support other front-office staff and departments as needed to ensure smooth operations.
- Assist physical therapists with patient care.
- Administer hot and cold packs.
- Maintain therapy equipment.
- Ensure a clean and neat clinic environment.
Benefits
- Competitive compensation.
- 401(k).
- Multiple opportunities for professional development, specialization, and leadership.
- Employee discount plans.
- Employee Assistance Program (EAP).
- Family-friendly work environment.
- Collaborative and inclusive team culture that encourages idea-sharing and innovation.
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What This Job Offers
Education Level
No Education Listed
