Medical Receptionist Queen Creek

CommonSpirit Health•Queen Creek, AZ

About The Position

As a Medical Receptionist, you will welcome patients and help create a comforting, efficient clinic environment. You will manage patient reception, coordinate administrative tasks, use technology to support smooth operations, and guide patients from diverse backgrounds so they feel at ease and understand their care instructions. Success in this role requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach. The position performs clerical duties, including maintaining departmental deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules. The Medical Receptionist helps ensure positive customer service in reception areas, answers telephone calls pleasantly and helpfully, coordinates patient movement, and reports problems or irregularities. The role requires working knowledge of multi-line phones, computers, and fax and copy machines.

Requirements

  • High school graduate or GED is preferred.
  • Exceptional interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.
  • Working knowledge of multi-line phones, computers, and fax and copy machines.

Nice To Haves

  • Previous medical office and/or insurance experience.

Responsibilities

  • Welcome patients and manage reception to support a comforting and efficient clinic environment.
  • Coordinate administrative tasks and use technology to support clinic operations.
  • Guide patients from diverse populations and help them understand care instructions.
  • Maintain departmental deposit logs.
  • Prepare routine schedules and reports.
  • Use analytical skills to maintain provider schedules.
  • Promote positive customer service and interactions in reception areas.
  • Answer telephone calls in a pleasant and helpful manner.
  • Coordinate patient movement and report problems or irregularities.
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