Medical Receptionist
About The Position
Join an established multispecialty ophthalmology group as the welcoming face of a busy practice. The Medical Receptionist supports a smooth and efficient patient experience by greeting patients, coordinating appointments, handling communications and records, processing payments and insurance checks, addressing concerns, and collaborating with providers and staff. The position is in person and offers up to 40 hours per week, Monday through Friday, with hours of 7:30 or 8:15 a.m. to 4:30 or 5:15 p.m. The role may require travel to multiple locations and evening or weekend rotations, depending on the practice. Salary is up to $22 per hour. The organization emphasizes compassionate, leading care; collaboration and diverse input; and excellence in eye care research, innovation, education, and outreach. It is an equal opportunity employer that values diversity.
Requirements
- Reliability, a positive attitude, and strong teamwork skills.
- Strong communication and interpersonal abilities.
- Proficiency in data entry and computer skills.
- Ability to work effectively in a fast-paced environment.
- Exceptional customer service skills.
- Proven experience in a medical administrative role, including knowledge of medical terminology and office procedures.
- High school diploma or equivalent.
- Ability to handle a high-volume practice.
- Ability to travel to multiple locations if applicable.
- Availability for evening and weekend rotations if applicable, depending on the practice.
Nice To Haves
- Prior experience in ophthalmology.
- Familiarity with Electronic Medical Records (EMR).
Responsibilities
- Greet patients and manage check-ins and check-outs, answering questions clearly and compassionately.
- Schedule appointments, manage provider schedules, and coordinate workflow.
- Answer calls, manage messages, verify patient information, and maintain accurate records.
- Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
- Address patient concerns, escalate issues as needed, and support a positive patient experience.
- Collaborate with providers, clinical and administrative staff, and external partners.
Benefits
- Competitive 401(k) with matching.
- Comprehensive health, dental, and vision insurance.
- Disability and life insurance.
- Flexible spending account.
- Generous paid time off.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
