Medical Receptionist - Aurora, CO

Advanced Dermatology and Cosmetic Surgery • Aurora, CO

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About The Position

Cara Mia Dermatology is seeking a Medical Receptionist in Aurora, Colorado, to help deliver a welcoming, professional, and efficient patient experience while supporting the practice’s daily operations. The receptionist is among the first and last points of contact for patients and works collaboratively with providers, clinical staff, and administrative team members.

Requirements

• Customer service experience is required.
• Strong verbal and written communication skills.
• Professional, friendly, and welcoming demeanor.
• Strong attention to detail and organizational skills.
• Computer literacy and comfort learning electronic scheduling and patient information systems.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Ability to communicate professionally and compassionately with patients.
• Strong problem-solving skills and ability to remain calm and professional when addressing patient questions or concerns.
• Ability to maintain patient confidentiality and handle sensitive information appropriately.
• Ability to work collaboratively with providers, clinical staff, and fellow administrative team members.
• Dependable and professional, with a commitment to delivering an excellent patient experience.
• Authorization to work in the United States.

Nice To Haves

• Previous medical office, healthcare, or medical reception experience.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Check patients in and out for scheduled appointments.
• Answer incoming calls and assist patients with general questions.
• Schedule, confirm, and update patient appointments.
• Enter and update patient demographic and insurance information accurately.
• Collect applicable copays, balances, and other patient payments.
• Provide patients with appropriate forms, instructions, and appointment-related information.
• Maintain accurate patient records and protect confidential patient information.
• Communicate professionally with patients, providers, clinical staff, and other team members.
• Help coordinate patient flow and communicate delays or scheduling changes when appropriate.
• Respond to patient questions and concerns professionally, empathetically, and with a solutions-focused approach.
• Support referral, registration, and other administrative processes as assigned.
• Maintain an organized and professional reception area.
• Follow established privacy, confidentiality, and practice procedures.
• Work collaboratively with clinical and administrative team members to provide an exceptional patient experience.
• Perform other administrative duties as assigned.

Benefits

• Career advancement and professional growth opportunities.
• Paid holidays, vacation, floating holiday, and personal time off.
• Medical, dental, short-term disability, long-term disability, life insurance, and other voluntary benefits for employees working 30 or more hours per week.
• Up to 40% off products and cosmetic procedures.
• 401(k) matching.
• Collaborative, patient-focused team environment.
• Opportunity to develop valuable skills and build a career in dermatology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed