Medical Receptionist - Pediatrics Cherry Hill Village

Trinity Health•Canton Township, MI

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist for its Pediatrics Cherry Hill Village location. The receptionist is the first point of contact for patients and visitors, helping create a positive experience while supporting efficient office operations and patient care. The role includes welcoming patients, managing registration and appointments, responding to inquiries, assisting with payments and billing, supporting patient communications and records, and coordinating with providers and clinical staff. The organization emphasizes outstanding patient care and its core values of Commitment, Advocacy, Respect, Efficiency, and Service. It is an Equal Opportunity Employer and recognizes the dignity and individual perspectives, experiences, and talents of colleagues.

Requirements

High school diploma or GED, or be between ages 15 and 17 with a valid work permit from their high school.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Nice To Haves

Coursework in insurance or billing, medical practice education, or seminars is preferred but not required.
One to two years of experience in a medical or physician office or customer service environment is preferred.

Responsibilities

Welcome patients and visitors with professionalism and compassion.
Check patients in and verify registration and insurance information.
Schedule, confirm, and reschedule appointments.
Answer phones, respond to inquiries, and route messages appropriately.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Partner with providers and clinical staff to ensure a smooth patient experience.