Medical Receptionist - Family Medicine

Trinity Health • Philadelphia, PA

2d • Onsite

About The Position

The Medical Receptionist handles front desk duties across a physician practice, serving as a client-facing representative of the practice in the community. The role supports patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts. It also helps optimize patient satisfaction, provider time, and treatment-room utilization; processes financial information and patient charges; manages credit and third-party claims; and protects the confidentiality of medical, personal, and financial information. The receptionist contributes to the team by completing related tasks as needed.

The position is full-time, Monday through Friday on the day shift, at Primary Care Cottman in Philadelphia, Pennsylvania. A high school diploma or equivalent is required; one or more years of physician office experience is preferred.

Requirements

• High school diploma or equivalent.
• One or more years of physician office experience is preferred.

Nice To Haves

• One or more years of physician office experience.

Responsibilities

• Greet and assist patients.
• Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment-room utilization.
• Maintain patient records and accounts.
• Record and update financial information.
• Record and collect patient charges and control credit extended to patients.
• File, collect, and expedite third-party claims.
• Maintain confidentiality of medical, personal, and financial information.
• Complete related tasks as needed to contribute to the team.

Benefits

• Comprehensive benefits available from the first day of employment, including medical, dental, vision, mental health, paid time off, 403B, education assistance, and voluntary benefits.
• Flexible schedules.
• Free onsite parking.
• Referral Rewards Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED