Medical Receptionist/Patient Care Coordinator

The SpOT Clinic • Daphne, AL

5d • $17 - $18 • Onsite

About The Position

The Medical Receptionist/Patient Care Coordinator will serve as the first point of contact for patients and families at The SpOT Clinic’s newest Daphne/Eastern Shore clinic. This full-time role supports an exceptional patient experience and efficient daily operations by managing front-office responsibilities, coordinating appointments, and supporting the clinical team in a fast-paced, purpose-driven environment focused on children and families.

The schedule is Monday through Thursday, 8:00 a.m. to 6:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m. The clinic is closed from 12:00 to 1:00 p.m. for lunch.

Requirements

• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Positive, team-oriented attitude and a heart for helping others.

Nice To Haves

• Prior experience in a medical or therapy clinic setting.
• Familiarity with EMR systems and insurance verification.

Responsibilities

• Greet patients warmly and professionally.
• Manage patient check-in and check-out processes.
• Schedule and reschedule appointments for evaluations and ongoing treatment.
• Answer and direct multi-line phone calls.
• Collect co-pays and patient balances.
• Run insurance eligibility checks and verification through the EMR system as needed.
• Maintain positive and professional relationships with clinical staff and families.
• Oversee general office operations to ensure smooth day-to-day functioning.

Benefits

• Partially company-paid medical insurance (BCBS).
• Supplemental dental, vision, accident, life, disability, and critical illness insurance.
• Flexible Spending Account.
• 401(k) with employer match.
• Approximately two weeks of PTO and one week of UTO per year.
• Up to 64 holiday hours per year.
• Approximately one-week holiday closure between Christmas and New Year’s.
• Bonus opportunities based on bi-weekly reschedules and schedule statistics.
• Uniform allowance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed