Medical Receptionist/Front Desk

Bass Privia Management Company of California, LLC•Walnut Creek, CA

15h•$24 - $26•Hybrid

About The Position

At California Sinus Centers we specialize in the diagnosis and treatment of routine and advanced nasal and sinus issues. We are seeking a motivated, medical receptionist, preferably with medical assistant experience, Monday through Friday 8- 5 pm for our Walnut Creek and a satellite location. Be the face of California Sinus Centers both in person and on the phone, create a warm and welcoming environment for all who enter our doors, be a liaison between patients and our practice.

Requirements

Attention to detail
Listening skills
Excellent verbal and written communication skills
Time-management
Compassion/empathy
Knowledge of commonly used medical terminologies
Professionalism
Problem-solving
Excellent typing skills (50+ wpm)

Nice To Haves

Medical assistant experience
Electronic Health Records experience (EPIC)
1+ years experience as a Medical Receptionist in an outpatient medical clinic

Responsibilities

Greet all patients, callers, and visitors with a warm and welcoming attitude
Answer phones and triage calls as needed for California Sinus Centers
Check patients in and out of clinic
Send, collect, and enter all new patient information received via fax, mail, and email
Prepare patient charts
Add referring providers to the Epic electronic medical record system
Update patient demographic information as requested by patients/back office staff
Schedule patient appointments using provider preferences
Collect, screen and disperse daily faxes
Open and disperse all incoming mail
Scan documents as requested by back office staff
Restock/organize all items in the reception area
Conduct benefit checks for all new patients/as requested
Obtain on-demand procedure and CT scan authorizations
Fulfill on-demand requests for visit notes from referring providers
Collect all in-office payments
Ensure all patients have a photo in their chart
Ensure an AVS is printed for every patient