Medical Practice Patient Representative - Gastroenterology - Ridgefield, CT

Northwell Health•Ridgefield, CT

20h

About The Position

Provides clerical and administrative support and coordinates patient care activities for a medical practice. This full-time Gastroenterology position is based in Ridgefield, Connecticut, with a Monday–Friday schedule from 8:45 a.m. to 5:15 p.m. The role may require travel between practices as needed. A $500 sign-on bonus is available to external candidates only.

Requirements

High school graduate or equivalent.
At least six months of experience.
Data-entry skills.
Excellent written and verbal communication skills.
Ability to travel between practices as needed.

Nice To Haves

Experience with Microsoft Office Suite.

Responsibilities

Greet and welcome patients upon arrival, communicating pleasantly and effectively.
Ensure the accuracy of patient information, including demographics and insurance.
Answer and route phone calls, take messages, and communicate information accurately verbally and through the EMR system.
Register, verify, and schedule patient appointments, testing, and referrals.
Schedule and reschedule appointments according to office protocols.
Monitor applications and manage worklists as applicable.
Collect copayments and reconcile money for deposit.
Obtain and coordinate retrieval of records for new and established patients.
Perform intake and processing of medical records and other documentation where applicable.
Fulfill compliance responsibilities related to the position.
Maintain and model the organization’s values.
Demonstrate regular, dependable, and predictable attendance.
Perform other duties as required.