Medical Assistant/ Patient Representative - Gastroenterology Clinic

Methodist Health System•Dallas, TX

21h•Onsite

About The Position

The Medical Assistant Patient Representative represents patients and supports and promotes the vision, mission, and strategic plans of Methodist Health System. The role assists physicians in providing nursing care in accordance with clinic policies and procedures, performs duties within licensure and state guidelines, and helps deliver a positive patient experience. The position requires travel to satellite offices in Grand Prairie and Midlothian. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Its network includes more than 92 ambulatory clinics, an urgent care clinic, and a virtual care service. Employees are offered competitive salaries and a benefits package, with opportunities for career growth.

Requirements

Graduation from an accredited medical assistant program.
National or Registered Medical Assistant certification, or obtain certification within 90 days of hire.
Valid Basic Life Support certification.
Strong proficiency with Microsoft Office products.
Strong oral and written communication skills.
Demonstrated ability to interface with and maintain effective relationships across departments and with employees in a team-oriented environment.

Nice To Haves

Two or more years of professional medical assisting experience in a practice setting is preferred.

Responsibilities

Communicate clearly and openly.
Build relationships to promote a collaborative environment.
Be accountable for performance.
Look for ways to improve the patient experience.
Take initiative for professional growth.
Be engaged and help build a winning team.
Maintain strict patient confidentiality and use discretion when discussing patient information.
May administer intramuscular, intradermal, or subcutaneous injections and document them completely.
Assist physicians in providing nursing care to patients according to clinic policies and procedures.
Take patient histories and vital signs.
Perform general nursing duties as appropriate within licensure and state guidelines, and conform to OSHA regulations and precautions.
Apply infection-control procedures; clean and disinfect instruments and maintain autoclave quality-assurance reports.
Assist with prescription refills by fax, e-prescription, or phone and update the patient medication module.
Unpack and maintain medical supplies and vaccines and keep the supply closet organized.
Check for expired medications monthly, maintaining appropriate documentation and disposal.
Prepare FMLA forms and other documents for physician review and signature, including home-health documents and prescription pre-authorizations.
Travel to satellite offices in Grand Prairie and Midlothian.