Medical Assistant II - Gastroenterology Clinic (Niles)

Advocate Health•Niles, IL

1d•$23 - $34•Onsite

About The Position

Support the care team by performing clinical and administrative tasks vital to patient care, following relevant regulations and guidelines to protect patient safety and confidentiality. The role calls for professionalism and compassion in all interactions. This Medical Assistant position is primarily desk-based and includes communicating test results to patients, managing return phone calls, processing prescription refill requests, and responding to MyChart messages. The Medical Assistant also supports providers, connects with patients, and helps deliver a seamless, compassionate experience as part of the ambulatory care team. The position is with Advocate Medical Group Gastroenterology in Niles, an adult specialty practice that diagnoses and treats conditions affecting the digestive system, pancreas, and liver. Providers perform specialized procedures at Lutheran General Hospital and contribute to its teaching and training programs. The clinic operates Monday through Friday, 8:30 a.m. to 5:00 p.m., with no weekends or holidays. The practice seeks team-oriented, adaptable individuals committed to exceptional patient care, with a positive attitude, flexibility, and a passion for serving patients.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
Ability to lift and support 35 pounds when handling patients, medical equipment, and supplies.
Ability to push or pull with 30 pounds of force and perform a sliding transfer of 150 pounds with a second person present.
Functional speech, vision, hearing, and touch, and fine hand manipulation skills for IV insertion and other procedures or functions.
Ability to maneuver foot pedals on carts or machines.
Ability to perform physical safety interventions, such as patient restraint and verbal de-escalation, if needed.
Ability to respond quickly to changes in patient and/or unit conditions.
Protective clothing and equipment must be worn as necessary when exposed to chemical and hazardous waste, blood and body fluids, or communicable disease.
Physical Abilities Testing may be required.

Nice To Haves

Phlebotomy skills.
Team-oriented, adaptable approach; positive attitude, flexibility, and a passion for serving patients.

Responsibilities

Welcome patients and support their transition into care.
Take and record vital signs, medical histories, and health screenings.
Prepare patients for exams and assist providers during procedures.
Administer medications and vaccines as directed.
Perform lab-related tasks, including specimen collection and point-of-care testing.
Document care accurately in the electronic health record.
Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.
Communicate test results to patients.
Manage return phone calls.
Process prescription refill requests.
Respond to MyChart messages.
Follow relevant regulations and guidelines to ensure patient safety and confidentiality.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on the teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Free parking with easy access to the clinic.