Medical Practice Patient Representative - Newtown Primary Care- Newtown, CT

Northwell Health•Newtown, CT

11d•Onsite

About The Position

Provides clerical and administrative support and coordinates patient care activities for a medical practice. This role is based at Newtown Primary Care in Newtown, Connecticut, and is scheduled Monday through Friday, 7:45 a.m. to 5:30 p.m. The position may require travel between practices as needed.

Requirements

High school graduate or equivalent.
At least six months of experience.
Data entry skills.
Excellent written and verbal communication skills.
Ability to travel between practices as needed.

Nice To Haves

Experience with Microsoft Office Suite.

Responsibilities

Greet and welcome patients upon arrival and communicate pleasantly and effectively.
Ensure the accuracy of patient information, including demographics and insurance.
Answer and route phone calls, take messages, and ensure accurate communication verbally and through the EMR system.
Register and verify patients, and schedule appointments, testing, and referrals.
Schedule and reschedule appointments according to office protocols.
Monitor applications and manage worklists as applicable.
Collect co-pays and reconcile money for deposit.
Obtain and coordinate record retrieval for new and established patients.
Perform intake and process medical records and other documentation where applicable.
Fulfill compliance responsibilities related to the position.
Maintain and model the organization's values.
Demonstrate regular, dependable, and predictable attendance.
Perform other duties as required.