Medical Practice Patient Representative - Newtown Primary Care- Newtown, CT

Nuvance Health Med Practice CT•Newtown, CT
•$18 - $35•Onsite

About The Position

Provides clerical and administrative support and coordinates patient care activities for a medical practice. The position is based at Newtown Primary Care in Newtown, Connecticut, with a stated schedule of 7:45 a.m. to 5:30 p.m., Monday through Friday. The role may require travel between practices as needed.

Requirements

  • High school graduation or equivalent.
  • At least six months of experience.
  • Data entry skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Experience with Microsoft Office Suite.

Responsibilities

  • Greet and welcome patients upon arrival, communicating pleasantly and effectively.
  • Ensure patient information, including demographics and insurance details, is accurate.
  • Answer and route phone calls, take messages, and communicate information accurately verbally and through the EMR system.
  • Register, verify, and schedule patient appointments, testing, and referrals.
  • Schedule and reschedule appointments according to office protocols.
  • Monitor applications and manage worklists as applicable.
  • Collect co-pays and reconcile money for deposit.
  • Obtain and coordinate retrieval of records for new and established patients.
  • Perform intake and processing of medical records and other documentation where applicable.
  • Fulfill all compliance responsibilities related to the position.
  • Maintain and model the organization's values.
  • Demonstrate regular, dependable, and predictable attendance.
  • Perform other duties as required.

Benefits

  • Paid Time Off (PTO)
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Health and Dependent Care Flexible Spending Accounts
  • Health Savings Account
  • 401(k) Retirement Plan
  • Basic Life and AD&D insurance
  • Wellness Programs
  • Employee Assistance Program
  • Team Member Discounts
  • $500 sign-on bonus for external candidates only
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