Medical Practice Asst
About The Position
This nonexempt position provides medical assistant care in ambulatory settings under the supervision of physicians, providers, and/or registered nurses. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. The Medical Practice Assistant greets patients and guests using AIDET, provides excellent service, supports patients, keeps them informed about delays, and takes appropriate action, including offering alternatives. The role performs administrative and clinical support tasks, including rooming patients and documenting vital signs, pain, reason for visit, and medication and patient histories in the electronic medical record. Duties may include managing EMR in-baskets and telephone and MyChart communications; obtaining reports, results, and records; completing insurance or disability forms and authorizations; point-of-care testing; transcribing or entering orders; and assisting with wait lists and work queues. The position may schedule appointments and follow-up care, conduct patient outreach and callbacks, administer vaccines, collect and handle specimens, assist providers with monitoring and reporting lab results, and file reports and correspondence in the EMR. The assistant may obtain prior authorizations for medications, procedures, and testing. The role requires effective communication with patients and multidisciplinary team members, adherence to the organization’s mission, values, ethical conduct, and regulatory standards, and the ability to multitask in a fast-paced environment. The assistant may be asked to work at other ambulatory offices based on volume and may perform other duties assigned by the manager.
Requirements
- At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of completing an externship in a medical office.
- Experience with electrocardiograms (EKGs), vital signs, venipuncture, capillary procedures, and injections.
- High school diploma or equivalent.
- Graduate of a post-secondary medical assisting education program accredited by a certifying body approved under NJAC 13:35-6.4.
- Current certification from a recognized certifying board approved by the New Jersey Board of Medical Examiners.
- Current BLS/CPR certification through the American Heart Association.
- Excellent organizational, written and verbal communication, and teamwork skills.
- Demonstrated excellent customer service skills.
Nice To Haves
- Epic experience.
Responsibilities
- Provide medical assistant care under the supervision of physicians, providers, and/or registered nurses in ambulatory settings.
- Greet patients and guests using AIDET, provide excellent service, keep patients informed of delays, and offer alternatives when appropriate.
- Room patients and document vital signs, pain, reason for visit, medication review, and social, surgical, family, and medical history.
- Complete EMR in-basket work, telephone communications, MyChart messages, and medical record documentation.
- Obtain reports, results, and medical records; file reports, laboratory and radiology results, and correspondence in the EMR and attach results to appropriate orders.
- Complete insurance and disability forms, precertifications and authorizations, point-of-care testing, order transcription or entry, and related work queues as assigned.
- Schedule appointments, including follow-up appointments across physician offices, imaging, and laboratory services.
- Conduct and document patient outreach, callbacks, and confirmation calls.
- Administer vaccines and document them according to established policies, as assigned.
- Collect specimens and handle and label them according to established protocols and safety practices.
- Assist physicians and providers with monitoring and reporting laboratory results.
- Obtain prior authorization for medications, procedures, and testing, as assigned.
- Communicate effectively with patients and multidisciplinary team members while following the organization’s mission, vision, values, and Code of Ethical Conduct.
- Maintain knowledge of regulatory standards and uphold them in daily operations.
- Adapt to patient volume, multitask in a fast-paced environment, and work at other ambulatory offices when requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
