Medical Payment Poster-Cumberland Business Office

Eye Consultants of Atlanta PC•Atlanta, GA

About The Position

The Medical Payment Poster is responsible for posting insurance and patient payments to the correct accounts within established time frames. The role reviews both automatically and manually posted payments to ensure that information in the Practice Management system matches the EOB or other remittance advice. The position is in the Finance department and is classified as non-exempt. The role requires handling a range of payment types and deposits, balancing batches, researching payment issues, and supporting Patient Account Representatives and other departments. Physical requirements include lifting and carrying up to 25 pounds, varying periods of standing, walking, and sitting, and close eye work such as computer use, typing, reading, and writing. Environmental exposures and work conditions may vary by assigned work area and tasks. Travel may be required, and personal protective equipment may be used. As part of hiring, Eye Consultants of Atlanta may conduct background checks and drug testing. Employment offers are contingent on successful completion of these screenings.

Requirements

  • High school education required.
  • Excellent verbal and written communication skills.
  • Efficiency and organizational skills.
  • Administrative skills.
  • Computer literacy and adaptability to new technology.

Nice To Haves

  • Medical practice experience.
  • Surgical practice experience.

Responsibilities

  • Post electronic, CareCredit, cash, check, and credit card payments.
  • Update claim posting reports as assigned.
  • Read EOBs and process payments according to the listed allocations.
  • Balance batch totals daily.
  • Submit batches and reports to the supervisor.
  • Verify that all EOB payments and non-payments have been distributed to PARs.
  • Respond to payment research requests from PARs or other departments.
  • Assist Patient Account Representatives with resolving payment posting issues and completing their requests.
  • Contact insurance companies to resolve unapplied cash.
  • Ensure claims are posted to the correct patient account and insurance.
  • Apply basic knowledge of posting and applying multiple deposits and insurance payments, including lockbox, insurance, EFT, patient, credit card, and offsets.
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