Medical Office Specialist

HCA Healthcare•Wellington, FL

About The Position

The Medical Office Specialist provides clerical expertise to support high-quality, efficient patient care. The role manages front-office operations, including patient relations, check-in and check-out, scheduling, insurance verification, and phone calls. It also involves filing and retrieving medical records and patient information, as well as collecting and recording co-pays and balancing the day in the computer. This is a full-time, day-schedule role, Monday through Friday, with no nights, on-call shifts, weekends, or holidays.

Requirements

  • One year of experience in a medical office setting is preferred.
  • Experience using an EHR system is highly preferred.
  • Bilingual English and Spanish is a plus.

Nice To Haves

  • Experience using an EHR system.
  • Bilingual English and Spanish.

Responsibilities

  • Manage front-office functions, including patient relations, check-in and check-out, scheduling, and insurance verification.
  • Answer phones.
  • File and retrieve medical records and patient information.
  • Collect and record co-pays by cash and/or charge, including balancing the day in the computer.

Benefits

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
  • Wellbeing support, including free counseling and referral services.
  • Time-away-from-work programs, including paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay based on years of service, an Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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