MEDICAL OFFICE SPECIALIST

UHS•Las Vegas, NV

About The Position

Medical Office Specialists work in the front desk or office area of a healthcare provider’s clinic and manage communications with patients, insurers, and medical staff. They are expected to communicate and interact effectively with patients, providers, and coworkers. As key members of the team, they help ensure delivery of high-quality, cost-effective healthcare consistent with the mission, vision, and values of Universal Health Services. The position combines patient-care support and clerical responsibilities, including coordinating patient flow, assisting patients and clinical staff, managing calls and records, scheduling appointments, verifying insurance and demographic information, and keeping charts complete and accurate.

Requirements

  • High school diploma or equivalent required.
  • Familiarity with medical terminology required.
  • Experience with patient check-in and check-out processes according to clinic protocol.
  • Knowledge of general medical office procedures.
  • Understanding of end-of-day cash balancing and charge reconciliation according to clinic protocol.
  • Proficiency in basic computer programs and operating systems, such as Microsoft Office.
  • Excellent communication, organizational, and interpersonal skills.

Nice To Haves

  • Medical Assistant Certificate of Completion and/or one year of experience as a Medical Assistant or Medical Office Specialist.

Responsibilities

  • Check schedules and organize patient flow.
  • Accompany patients to exam or procedure rooms and assist as needed with walking, transfers, dressing, specimen collection, and preparation for exams.
  • Collect patient history and perform screenings according to provider guidelines.
  • Assist physicians and nurses with procedures and charting.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information.
  • Send and receive patient medical records.
  • Obtain lab and X-ray reports, hospital notes, referral information, and other records.
  • Complete forms and requisitions as needed.
  • Schedule appointments.
  • Verify insurance coverage and patient demographics.
  • Manage charts to ensure information is complete and accurate.

Benefits

  • Competitive compensation.
  • Generous paid time off.
  • Medical, dental, vision, and prescription drug plans.
  • 401(k) with company match.
  • Discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Tuition savings to continue nursing education with Chamberlain University.
  • Career development opportunities within UHS and its subsidiaries.
  • Pet insurance.
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