Medical Office Specialist

HCA Healthcare•Hudson, FL

About The Position

The Medical Office Specialist provides clerical support to help ensure patients receive high-quality, efficient care. The role works at the reception desk and communicates with patients and providers, manages appointments and patient check-in, verifies insurance and demographic information, handles medical records and office documents, and processes payments and charges. This is a full-time, weekday daytime position with no nights, on-call shifts, weekends, or holidays.

Requirements

High school diploma or GED required.

Nice To Haves

One to three years of experience in a medical office setting preferred.
Experience using an EHR system highly preferred.
Experience working in the specific specialty preferred.

Responsibilities

Work at the reception desk, answer phones, and greet and communicate with patients and providers.
Schedule, cancel, and reschedule patient appointments.
Check in patients and properly document registration.
Verify insurance and patient demographics.
File and retrieve medical records and files.
Perform copying and faxing duties.
Collect patient co-pays and cash and obtain credit card authorizations.
Enter charges and payments and balance the day on the computer.
Adhere to the Code of Conduct philosophy and Mission and Value Statement.
Perform other duties as required.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.