Medical Office Specialist

HCA Healthcare•Asheville, NC

About The Position

The Medical Office Specialist provides clerical expertise to help ensure patients receive high-quality, efficient care. The role manages front-office operations, supports patient relations and appointment workflows, handles medical records and patient information, and assists with collecting and recording co-pays. The position is part of Mission Urology and HCA Healthcare’s Physician Services, which supports patient access and physician-led, patient-centered care.

Requirements

  • One year of experience in a medical office setting is preferred.
  • Experience using an EHR system is highly preferred.

Nice To Haves

  • One year of experience in a medical office setting.
  • Experience using an EHR system.

Responsibilities

  • Manage front-office functions, including patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.
  • File and retrieve medical records and patient information.
  • Assist with collecting and recording co-pays by cash and/or charge, including balancing the day in the computer.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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