Medical Office Specialist

HCA Healthcare • Asheville, NC

9d

About The Position

Mission Urology is seeking a Medical Office Specialist to provide clerical support and help ensure patients receive high-quality, efficient care. The role supports the practice’s daily operations and involves interacting with patients and providers, managing appointments and records, verifying insurance and demographic information, and processing payments and charges.

This is a full-time, daytime position Monday through Friday, with no nights, on-call shifts, weekends, or holidays. The specialist is expected to follow the Code of Conduct philosophy and Mission and Value Statement and perform other duties as required.

Requirements

• High school diploma or GED.
• One to three years of experience in a medical office setting is preferred.

Nice To Haves

• Experience using an EHR system is highly preferred.
• Experience working in the specific specialty is preferred.

Responsibilities

• Work at the reception desk, answer phones, and greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records and files.
• Perform copying and faxing duties.
• Collect patient co-pays and cash and obtain authorization for credit card payments.
• Enter charges and payments and balance the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED