Medical Office Specialist

HCA Healthcare • Austin, TX

10d

About The Position

The Medical Office Specialist provides clerical expertise in a medical practice to help ensure patients receive high-quality, efficient care. The role supports reception and patient communication, appointment scheduling, registration, insurance verification, medical records, payment collection, and daily computer-based charge and payment balancing. The specialist is also expected to follow the organization’s Code of Conduct, mission, and values, and perform other duties as required.

Requirements

• High school diploma or GED required.

Nice To Haves

• One to three years of experience in a medical office setting preferred.
• Experience using an EHR system highly preferred.
• Experience working in the specific specialty preferred.

Responsibilities

• Work at the reception desk, answer phones, and greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records and files.
• Perform copying and faxing duties.
• Collect patient co-pays and cash and obtain credit card authorizations.
• Enter charges and payments and balance the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED