Medical Office Specialist

HCA Healthcare • Denver, CO

4d

About The Position

HCA HealthONE Skyline Primary Care is seeking a Medical Office Specialist to provide clerical support and help ensure patients receive high-quality, efficient care. The role works at the reception desk and supports patient communication, appointment scheduling, registration, insurance verification, medical records, payments, and daily charge balancing. The schedule is full time, Monday through Friday during the day, with no nights, on-call shifts, weekends, or holidays.

For practices certified as Patient-Centered Medical Homes, the role also coordinates continuity of care with external healthcare organizations and facilities, manages referrals from primary care providers to specialty care providers, and participates in data collection, health-outcomes reporting, audits, and program evaluation.

The position requires less than one year of experience; one to three years is preferred. The role must follow Physician Services policies and procedures and the organization’s Code of Conduct, Mission, and Values.

Requirements

• Less than one year of experience is required.
• Must read, understand, and adhere to Physician Services policies and procedures.
• Must practice and adhere to the Code of Conduct and Mission and Value Statement.

Nice To Haves

• One to three years of experience is preferred.

Responsibilities

• Work at the reception desk; answer phones; greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and accurately document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records and files; perform copying and faxing duties.
• Collect patient co-pays and cash and obtain credit-card authorization.
• Enter charges and payments and balance the day in the computer.
• Follow the Code of Conduct, Mission and Value Statement, and Physician Services policies and procedures.
• Perform other duties as required.
• For Patient-Centered Medical Home practices, coordinate continuity of care with external healthcare organizations and facilities and coordinate referrals to specialty care providers.
• For Patient-Centered Medical Home practices, participate in data collection, health-outcomes reporting, audits, and program evaluation.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement-readiness tools, rollover support, and financial-wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity-theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed