Medical Office Specialist

HCA Healthcare•Kissimmee, FL

About The Position

CSA of Osceola is seeking a Medical Office Specialist to provide clerical support that helps ensure patients receive high-quality, efficient care. The role supports front-office operations and patient relations, including check-in and check-out, scheduling, insurance verification, answering phones, managing medical records, and collecting and recording co-pays. This is a full-time, Monday–Friday daytime position with no nights, on-call duties, weekends, or holidays. No travel is required.

Requirements

  • Excellent customer service is required.

Nice To Haves

  • One year of experience in a medical office setting is preferred.
  • Experience using an EHR system is highly preferred.

Responsibilities

  • Manage front-office functions, including patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.
  • File and retrieve medical records and patient information.
  • Assist with collecting and recording co-pays by cash and/or charge, including balancing the day in the computer.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service; Employee Stock Purchase Plan; flexible spending accounts; preferred banking partnerships; retirement readiness tools; rollover support; and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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