Medical Office Specialist - Orthopedics & Sports Medicine

Family Health West • Fruita, CO

3d

About The Position

The Medical Office Specialist supports the daily administrative operations of an Orthopedics & Sports Medicine practice. The role communicates the admitting process, prepares and verifies patient forms and information, manages appointment scheduling, checks insurance and payment eligibility, and processes account payments. It also handles calls and EHR documentation, scans and files patient records, and secures equipment and doors at the end of the day. Other job-related duties may be assigned.

The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. Starting wage is $18.55 per hour and increases based on experience.

Requirements

• Knowledge of medical practice principles, practices, and procedures.

Responsibilities

• Communicate the admitting process to practice patients.
• Assemble forms for scheduled appointments, including consent, authorization, and physical forms, and verify that patient information is accurate and current.
• Support efficient patient management and appointment scheduling.
• Check insurance and payment eligibility in computer systems and/or online tools to ensure accurate data collection.
• Receive, post, and track account payments; collect initial payments based on copays or deductible amounts according to insurance eligibility portal data.
• Process incoming and outgoing calls efficiently, politely, and promptly.
• Document patient-related phone messages received and given in the EHR.
• Scan patient information, lab results, and correspondence into patient files, and file charts as needed.
• Interview patients or their representatives and record in the computer the patient's name, address, age, emergency contact, attending physician, and individual or insurance company responsible for payment.
• Ensure equipment is turned off and doors are locked at the end of the day.
• Perform other job-related duties as assigned.

Benefits

• Employee Assistance Program
• 403(b) retirement plan with a 4% employer match and zero-day vesting
• Medical plan options, including a PPO and a high-deductible health plan with an optional Health Savings Account (for full-time employees working at least 30 hours per week)
• Telemedicine included with both medical plan options
• Dental insurance
• Vision insurance
• Life insurance
• Accidental death and dismemberment insurance
• Disability insurance with short- and long-term options
• Critical illness and accident plans
• Health reimbursement and flexible spending options
• Dependent childcare option
• Pet insurance
• Identity protection
• Travel protection

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed