Medical Office Specialist - Atlanta

MDVIP • Atlanta, GA

5d

About The Position

MDVIP is seeking a detail-oriented, patient-focused Medical Office Specialist to support physicians, clinical staff, and patients as part of the front office team. The role manages administrative workflows that support smooth day-to-day operations, including appointment scheduling, patient registration, insurance verification, EHR documentation, and customer service for patients and visitors. The ideal candidate is organized, reliable, and comfortable working in a fast-paced, collaborative healthcare environment, with a focus on accurate medical records, efficient patient flow, and professional patient interactions.

Requirements

• High school diploma or GED and 2 years of related business experience, or an equivalent combination of education.
• Knowledge of basic office equipment, including a copier, fax machine, and computer.
• Skill in handling interpersonal issues and customer relations.
• Ability to handle multiple priorities with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly.
• Ability to maintain confidentiality of patient and employee information.
• Ability to provide a high level of customer satisfaction.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Ability to read, analyze, and interpret survey data, documents, and guidelines; write reports and business correspondence; establish rapport; present information; respond to questions; and explain reports and justify actions.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems, collect data, establish facts, draw valid conclusions, and interpret written, oral, diagrammatic, or schedule-based instructions.

Nice To Haves

• Two years of experience in a primary care practice setting.
• EHR/EMR experience.

Responsibilities

• Manage appointment scheduling and patient registration.
• Verify insurance information.
• Document information in the EHR.
• Provide customer service to patients and visitors.
• Support physicians and clinical staff with administrative workflows that ensure smooth day-to-day operations.

Benefits

• Medical and prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance and Accidental Death and Dismemberment coverage
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid holidays and personal time
• Paid sick and family and medical leave time as required by law
• Performance-based annual incentive compensation for eligible roles, subject to eligibility requirements
• Ongoing training and leadership development programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED